Our team has been criss-crossing the province to represent our office at outreach events.We appreciate these opportunities, because they give us a chance to speak directly with stakeholders and the public, and explain more about how we work and how we can help.Our Special Ombudsman Response Team has also been working diligently on our investigation into how the Ministry of Transportation monitors and communicates with drivers whose licences are cancelled or suspended, including how it co-ordinates with Service Ontario.The field work has been completed, and the preliminary report is being drafted as we speak, after which it will go to the Ministry of Transportation for comment.It’s hard to believe summer is already more than half over, with the return to school almost upon us.With that in mind, we released the report on our first school board investigation just last week.By August 2016, numerous routes had been repeatedly revised, leaving some operators and drivers unable or unwilling to cover them.
And then, when the crisis materialized, both the boards and the Transportation Group were wholly unprepared to deal with the disruption – there was no contingency plan in place to ensure student safety and supervision, and communication with parents, school administrators, and students about the ongoing problems was dismal.
We are delighted to be revealing our brand-new website to the public today.
After months of work, this new site offers a much-improved experience for people learning about our work or looking to make a complaint. In early November, a new package of policing legislation was tabled by government.
My investigation looked at 127 complaints, many from families who were hard hit by the busing disruption.
For example, several young children with special needs went missing for hours after being dropped off at the wrong stops.