When I joined your pathetic medical aid I advised everything regarding my bipolar disorder should be...
My wife belonged to this medical aid because her employer would have contributed.
First i asked them to amend the selected scheme to a lower and affordable one. So what's the use of paying a medical aid if you can't get help when you need it. It baffles me how a medical-aid can refuse payment for a chronic, degenerative condition where x-rays clearly indicate the osteo-arthritis in the joint,can be considered a 'non-pmb' condition.
I had to submit endless documentation, I had to call and email 2/3 times a day, I was still ignored and told it will take some time. Bonitas also decided not to oay for 1 day in hospital stay while their authorisation quite clearly indicated 7 days. I submitted my forms by email for reinstatement of my Dependets that I renew every year as my dependent because they are over 21years of age. I enquired 13th of June about the status of my request the consultant that I spoke to said nothing was received on the same day I resent forwarding the same email.
My youngest daughter was taken in to emergancy for broncospasm on saterday evening after she could not breath earlier the day and the paramedics nubulized her at the school.
Then i took her to my gp and gave her the medisine he pridcribed she started vomating later and her eys and face swole up.
I am 62, high cholesterol, and no medication thanks to inefficient Bonitas Crum Pharmacy Direct. A month ago i asked my medical aid Siswe for my medical tax certificates and when i got it all my personal details was wrong!COMPLAINT - false advertising - cover is not there when you need it (Member number 553324980) To those who think they are helping members who faithfully pay expecting to receive cover when you need it most My son tried to get a comprehensive medical aid on his meagre earnings He took out the Smart Plan and Vitality with the understanding (as detailed in the brochure) that in an emergency, trauma, accident his medical treatment would be covered and that his medicines after doctors...I have given notice with Momentum Health Saver and was In the Credit, they then responded and said I would have to wait 6 months, then when I queried this knowing full well that any claims received after the termination date would be rejected and also notified them that there were no claims forthcoming and I would be prepared to sign an affidavit to that effect, they have now sent me another letter stating there would be a 4.5 month waiting period unless I gave them a motivation? Dear MMI Holding, I have sent several e-mail to an e-mail address that was given by one of your chronic consultants, just to discover on Monday that it was incorrect.At the time of changing to the new plan I was advised by a discovery consultant (Jocelyn Pakiri) that the...What i dont understand i have been filling medical aid applications like non stop and now that i have the medical aid it cant be active i have to wait 3 months but they deducted my money so fast another guy who jst filled once an application has his medical aid active and laying in hospital right now which i dont see any fairness in this i wasted my airtime and time calling in if i never saw the deduction on my payslip i would not know i must say discovery is unprofessional in they service...